- Definitions
- Personal Data We Collect
- How We Collect Your Data
- Purpose & Use of Your Data
- Legal Basis for Processing
- Data Sharing & Third Parties
- Data Retention Periods
- Security Measures
- Cookies & Tracking Technologies
- Your Data Rights
- Protection of Minors
- International Data Transfers
- Changes to This Policy
- Contact & Data Requests
Six Core Privacy Commitments
End-to-End Encryption
All data transmitted between your browser or device and the psslot servers is protected using industry-standard TLS 1.3 encryption. Sensitive fields such as payment information are additionally encrypted at rest using AES-256.
No Data Sold
psslot does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. Your information is used exclusively for operating the platform and delivering our services to you.
You Control Your Data
You have the right to access, correct, export, restrict, or request deletion of your personal data at any time. Submit a data request by contacting our support team at [email protected] and we will respond within thirty days.
Minimal Data Collection
We collect only the personal data that is strictly necessary for the purposes described in this policy. We do not collect data speculatively or for undefined future uses. Each data field has a documented purpose and retention period.
Compliance Framework
Our data handling practices are aligned with internationally recognized data protection principles including purpose limitation, data minimization, storage limitation, and integrity and confidentiality — core pillars of modern privacy law.
Transparent Communication
Whenever we make a material change to our data practices, we will notify you by email and by posting a prominent notice on the platform before the change takes effect. We believe you deserve to know exactly how your data is used.
The following definitions apply throughout this Privacy Policy:
psslot collects the following categories of personal data in the course of providing its services to Indonesian players:
2.1 Registration Data. When you create a psslot account, we collect your full legal name, date of birth, residential address in Indonesia (including city — e.g., Jakarta, Surabaya, Bandung, Bali, Yogyakarta, Medan), email address, and mobile telephone number. This information is required to create and manage your account.
2.2 Identity Verification (KYC) Data. To comply with our anti-money laundering and responsible gaming obligations, we collect copies of government-issued identity documents (Indonesian National ID Card / KTP, passport, or driver's license), proof of residential address, and a verification selfie photograph. We may also collect tax identification numbers where required.
2.3 Financial Data. We collect the bank account details and e-wallet account information you use to deposit and withdraw funds, including account holder names, account numbers, and bank names (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, OCBC NISP, OVO, DANA, GoPay, ShopeePay, LinkAja). We do not store full payment card numbers.
2.4 Transaction Data. We maintain records of all deposits, withdrawals, bets placed, game rounds played, bonus redemptions, and account balance movements. This transaction history is retained for compliance and dispute resolution purposes.
2.5 Technical Data. We automatically collect device identifiers, IP addresses, browser type and version, operating system, session duration, page navigation paths, and time-zone settings (defaulting to WIB, UTC+7) when you access the Platform.
2.6 Communications Data. We retain records of all communications between you and our support team, including live chat transcripts, email correspondence, and WhatsApp message metadata (not content), for quality assurance and dispute resolution purposes.
2.7 Responsible Gaming Data. Where you use responsible gaming tools — including deposit limits, self-exclusion, or reality-check settings — we retain records of those elections and the dates on which they were set or modified.
psslot collects personal data through the following channels:
- Direct submission: Information you actively provide during account registration, KYC verification, deposit and withdrawal requests, or when contacting customer support.
- Automated collection: Technical data collected automatically by our servers and analytics systems when you browse or interact with the Platform, including IP addresses, cookies, and session logs.
- Third-party verification providers: Identity data returned by KYC verification service providers that cross-reference documents against official databases.
- Payment processors: Transaction status data (success, failure, reference numbers) returned by payment gateways handling transfers through BCA, BRI, BNI, Mandiri, OVO, GoPay, DANA, and other channels.
- Responsible gaming monitoring tools: Behavioral data generated by our internal responsible gaming systems, which monitor activity patterns to identify signs of problem gambling.
We use the personal data we collect solely for the following documented purposes:
We do not use your personal data for automated profiling that produces legal or similarly significant effects without your explicit consent, except where such profiling is required by our responsible gaming or fraud-prevention obligations.
psslot processes your personal data under one or more of the following legal bases depending on the specific processing activity:
- Contractual necessity: Processing your registration data, KYC data, and financial data is necessary to enter into and perform our agreement with you as a registered player. Without this processing, we cannot provide you with an account or settle your bets.
- Legal obligation: We are required by applicable anti-money laundering, counter-terrorism financing, and responsible gaming regulations to collect identity verification data, retain transaction records, and monitor account activity for suspicious patterns.
- Legitimate interests: We process technical data and communications data on the basis of our legitimate interest in maintaining the security and integrity of the Platform, preventing fraud, and improving our services — provided such interests are not overridden by your fundamental rights and freedoms.
- Consent: Where we send promotional emails or push notifications, we rely on your prior explicit consent. You may withdraw this consent at any time by updating your communication preferences in your account settings or by contacting our support team.
psslot retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention schedule applies:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized in accordance with our internal data destruction procedures. You may request early deletion of specific data categories subject to our legal retention obligations — see Section 10 for your rights.
8.1 Technical Safeguards. psslot implements a comprehensive suite of technical security controls to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These include:
- TLS 1.3 encryption for all data in transit between your device and our servers
- AES-256 encryption for sensitive data stored at rest, including KYC documents and payment account details
- Multi-factor authentication (MFA) options for player accounts
- Regular penetration testing and vulnerability assessments by independent security firms
- Intrusion detection and prevention systems (IDS/IPS) monitoring network traffic in real time
- Web Application Firewall (WAF) protection against common attack vectors including SQL injection and cross-site scripting (XSS)
8.2 Organizational Safeguards. Access to personal data within psslot is restricted on a strict need-to-know basis. All staff and contractors with access to personal data are subject to confidentiality obligations and receive regular data protection training. We conduct periodic internal audits of data access logs.
8.3 Data Breach Response. In the event of a personal data breach that poses a risk to your rights and freedoms, psslot will notify affected players without undue delay and in any case within seventy-two (72) hours of becoming aware of the breach. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the remediation measures taken.
8.4 Player Responsibility. While psslot takes all reasonable steps to protect your data, you are also responsible for maintaining the security of your account. You must keep your login credentials confidential, use a strong and unique password, and notify our support team immediately if you suspect unauthorized access to your account.
Your Data Rights
As a data subject, you hold the following rights with respect to your personal data held by psslot. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within five (5) business days and provide a substantive response within thirty (30) calendar days.
Right of Access
You may request a copy of all personal data we hold about you, along with information about how it is being processed and on what legal basis.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations under AML and gaming regulations.
Right to Restriction
You may request that we restrict the processing of your data in certain circumstances — for example, while a rectification request is being assessed, or where you contest the lawfulness of processing.
Right to Data Portability
Where processing is based on your consent or contractual necessity and is carried out by automated means, you may request your data in a structured, commonly used, machine-readable format (e.g., JSON or CSV).
Right to Object
You have the right to object to processing based on our legitimate interests, including profiling for responsible gaming purposes. We will cease such processing unless we can demonstrate compelling grounds that override your interests.
Rights on Automated Decisions
You have the right not to be subject to decisions based solely on automated processing that produce significant effects on you, except where necessary for fraud prevention or where you have given explicit consent.
Right to Withdraw Consent
Where processing relies on your consent (e.g., promotional communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
11.1 Age Restriction. The psslot Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect personal data from any individual under the age of 21. Age verification is a mandatory step in our KYC process, and any account found to belong to a player under 21 will be immediately closed and its data handled in accordance with our legal obligations.
11.2 Parental Notification. If you believe that a minor under your care has registered an account on psslot or has submitted personal data to us, please contact our support team at [email protected] immediately. We will investigate and take appropriate action, including deletion of the minor's data, within five (5) business days of receiving your report.
11.3 Filtering Software. We strongly recommend that parents and guardians install internet filtering software to prevent minors from accessing online gambling platforms. psslot supports the use of such tools as part of our broader responsible gaming commitment.
12.1 Cross-Border Processing. As an internationally operated platform serving Indonesian players, psslot may transfer your personal data to servers or service providers located outside of Indonesia. Such transfers may occur in connection with cloud infrastructure hosting, KYC verification services, or game content delivery.
12.2 Transfer Safeguards. Whenever personal data is transferred internationally, psslot ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy. These safeguards include:
- Contractual data processing agreements incorporating internationally recognized standard contractual clauses
- Transfers only to jurisdictions or service providers that maintain demonstrably adequate data protection standards
- Technical controls including encryption of data in transit and at rest for all cross-border transfers
12.3 Right to Information. You may request details of any international transfers of your personal data, including the destination countries and the safeguards in place, by contacting our support team.
13.1 Right to Update. psslot reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this page will be revised with each substantive change.
13.2 Notification of Material Changes. Where a change is material — meaning it meaningfully affects how we collect, use, or share your personal data — we will notify you by email to your registered address and by posting a prominent notice on the Platform at least fourteen (14) days before the change takes effect.
13.3 Continued Use. Your continued use of the psslot Platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of, and where applicable your consent to, the revised terms. If you do not accept the updated policy, you must cease using the Platform and may close your account by contacting our support team.
13.4 Archived Versions. Previous versions of this Privacy Policy are available on request from our support team. We retain archived versions for a minimum of five (5) years to support accountability and audit purposes.
For all privacy-related queries, data subject rights requests, or concerns about how psslot handles your personal data, please contact our Data Protection team using the following details:
- Email: [email protected] — use the subject line "Privacy / Data Request" for faster routing
- Live Chat: Available 24 hours a day, 7 days a week through the Platform — ask to be connected to the Data Protection team
- WhatsApp: Available daily between 08:00 and 24:00 WIB for general privacy queries
We commit to acknowledging all formal data protection inquiries within five (5) business days and providing a full response within thirty (30) calendar days. In cases of complexity, we may extend this period by up to an additional thirty (30) days, with prior notice to you.
If you believe that your data rights have not been adequately addressed by psslot, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction.
Questions About Your Privacy?
Our support team is available around the clock. You can also review our Terms & Conditions, check our FAQ, or return to the homepage.
Visit the FAQ Terms & Conditions Responsible Gaming